AFTER YOU ENROLL YOUR NEW CUSTOMER... 

 

• TEXT, CALL OR AUDIO MESSAGE: "Congratulations!! You’re going to get a Welcome Email with your ID# and additional information from YOLI. I'll add you to our Private Facebook group (or group thread) for continued education, inspiration and support" 

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• ADD all your customer/member to our support group and send them (including your CMP customers) this link to join:   https://www.facebook.com/groups/discoverhealthyliving

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EXAMPLE CONVERSATIONS to support your NEW TRANSFORMATION KIT Customers.

 

• DAY 1: Offer Encouragement & Excitement -Remind them to scan the barcode on the inside of their kit, plus review the BBS Booklet in their kit & to take their "before" pictures & measurements.

  • ​"I'm so excited for you to get started, you're going to love it!"

 

• DAY 3: 1st High Carb Day

  • “High Carb day, what are you having for your carbs?"

 

• DAY 5: 2nd High Carb Day - Troubleshoot if necessary.

  • ​"What have you been most excited about so far?" 

  • "How open are you to sharing your results?"

 

Ask them to share their results on social media or if it's ok for you to celebrate and tag them in a post. Perhaps anonymously?

 

• DAY 7: Congratulate them on their BBS week 1 RESULTS!!! ASK the following impactful questions:

  • ​"Do you know anyone who might benefit from doing this with you?" 

  • "Anyone you'd love to help get results like you?"

  • "Hypothetically speaking, If I could show you a way to get your products paid for or earn income, would you be open to taking a look at how you can do that?" PLEASE NOTE: You can NOT talk about the Business Opportunity to those customers who have been assigned to you through the Co-op Marketing Program.

 

If Reply was YES – Say: "Perfect, I'll send you over a short video explaining everything"

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If Reply was NO – Just keep loving on them and supporting them as your AMAZING customer. 

 

Say: "I totally understand, if you think of anyone that could benefit, please send them my way"

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• ​DAY 21: Review their on-line account + Subscribe & Save order, provide Yoli's Customer Service information and CONTINUE supporting them. Keep them informed as promotions and new products launch.

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